Why won’t iOS 11 download? – CNET

iOS 11 was making me crazy, but not for the reasons you might think. It wasn’t crashing or glitching out or erasing my contacts or anything like that. 

ios1033

What I saw. Every. Time.

Screenshot by Jason Parker/CNET

I simply couldn’t get it.

Starting at 10 a.m. PT yesterday, the latest version of Apple‘s iPhone software became available to everyone. Everyone, that is, except for me. No matter how many times I refreshed, restarted, rebooted or wished with the fervent hope of a slot-machine addict, my phone simply wouldn’t say “iOS 11 is ready to download.” 

I googled, I read forums, I talked to all the great tech minds here at CNET, and yet when I hit that “Software Update” button in the system settings, it said I was up to date. 

Up to date with iOS 10.3.3.

Update: Here’s how to fix it.  

Here’s what I didn’t know. The reason why I wasn’t getting the iOS 11 update was because I was still on Apple’s beta program — a toggle flipped almost absentmindedly 15 months ago so I could try iOS 10 early. It never occurred to me to switch it off.

If you’re experiencing the same thing, here’s how you fix it:

  • Go to Settings > General, then scroll down to Profile.
  • Tap on your Beta Software Profile.
  • Tap Delete, then enter your passcode if necessary and tap Delete again.
iphone-ios-beta-unenroll
Apple/Screenshot by CNET

Now, all you need to do is restart your iPhone and the iOS 11 update should be available to download.

I wasn’t the only one having this problem, so I hope this helps!

How to download iOS 11: all the ways to get the new iOS.

Everything you need to know about iOS 11: Tips, tricks, settings and more.

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